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wrote on 30 June 2022 on 10:05 am: An excellent hotel, in the best location! The hotel has kept the classic style, the furniture and other decorations may seem outdated, but everything is perfectly functional and impeccably clean! Very big hotel where everything is working like a great mechanism, no delays, no problems. Every person on the staff knows exactly what to do and does it perfectly!
Valletta city center and central bus station are a 10-minute walk away. Our deluxe room with a partial sea view is large and equipped with everything you need, excellent air conditioning, large bathroom with shower (rainforest) and a bathtub, the bed is comfortable with very good quality linen. The panoramic view from the balcony is spectacular, the bay and the boats are perfectly visible. Breakfast is varied and very good, congratulations to the management for the good and tasty food! Lots of local pastries, very tasty and fresh!
The waiters are as prompt and skilled as possible, always smiling and extremely kind and attentive, friendly and helpful.
All the people at the reception and the concierge are very nice, always willing to help. At my request, they sent me an iron and ironing board and a summer blanket. Everyone is very prompt and helpful, with professionalism and kindness. Also, the gentlemen from the transport office, where I booked a 6-hour tour of several cities in Malta, with a private driver. Great day!
The swimming pools (indoor and outdoor), the jacuzzi, the beautiful sandy beach with access to the sea, the elegant restaurants and bars together with the very elegant décor of the hotel made us feel like in a Belle Époque movie!
We chose this spectacular hotel to celebrate a very important event for us, and the management surprised us with a very nice chocolate cake in the room, a bottle of sparkling wine and a beautiful greeting card to which the receptionists wrote warm greetings. Very exciting and beautiful!
We warmly recommend this hotel and would definitely return here! Congratulations to the hotel manager!
wrote on 26 November 2021 on 10:41 am: This is one of the best hotels I have ever stayed in, The staff are so friendly and helpful, the rooms are very spacious and clean.
It is set in a brilliant location in valletta with shops and bars a 5 minutes walk.
We have been to Malta many times having family that live here and this has been by far the best place to stay so much so we have already booked again for next year
wrote on 9 September 2020 on 4:38 pm: Thanks for a nice stay. The friendly and helpful staff made our stay much nicer. Also i was pleasantly surprised with the birthday greeting from the staff, it was really appreciated and loved. Will definitely visit this hotel again.
wrote on 10 July 2020 on 4:02 pm: Just spent the day by the pool and must say it was fantastic very good service. The most impressing thing was that management came down speaking to all the guests to see if all is fine. Thanks again and keep up the good work and excellent service
wrote on 1 February 2020 on 7:04 pm: My wife and I stayed at the hotel from January 14-24.
It is a wonderful hotel and great staff. The service is top notch.
Cleanliness and room cleaning are beyond praise !!!
Tasty and varied breakfasts.
Great bar and restaurant.
It is very nice to receive happy birthday greetings from the hotel staff.
I will recommend to all my friends and acquaintances to stay only at this hotel.
Many thanks to all the hotel staff.
Best regards,
Vera and Igor
wrote on 30 October 2019 on 3:59 pm: Once again I had a great stay at the Excelsior thanks to first class staff. I have already booked for next year and with great ease was able to upgrade to my preferred room thanks to the magnificent staff at the Excelsior. Nowhere better to stay in Malta!
wrote on 2 October 2019 on 2:27 pm: Thank you for a fantastic stay. The room was very comfortable and clean. I would like to pass on my sincere gratitude to the restaurant staff who helped me after I had an accident and injured my foot whilst exploring Porticello. They showed great kindness and compassion. Thank you.
wrote on 29 July 2019 on 11:46 am: Would like to thank your hotel for a fantastic stay...my husband and I have travelled around the world ...but the grand excelsior lives up to its name...the staff are amazing especially Marita Louis..Heathcliff..Henry at breakfast brighten our mornings with his professional greeting....food was off a high standard ...we had our flight cancelled late sat 27th July.. your staff could not have been more helpful ..even though we were quite happy to stay an extra 2 days...would highly recommend and have already rebooked for next year bringing with us our daughter..thank you once again it has been a pleasure
wrote on 15 July 2019 on 3:35 pm: stayed here from May the 6th for 2 weeks had such a nice time coming back in October :)
wrote on 27 December 2018 on 9:05 am: Thanks for the amazing stay, love the place. Simply beautiful!
wrote on 13 December 2018 on 5:03 pm: We spent our anniversary at this beautiful Hotel in July 2018. The Room, and the View was fantastic. The Service from the Staff was what you expect from a First Class Hotel. We even inquired about the ingredients for the Maltese Calypso Cocktail. We received an email from the Bar Manager within 24 hours with the details for the drink. You made our Anniversary really special, Thank you from both of us.
wrote on 29 October 2018 on 8:55 am: We (3 couples) had a wonderful stay of a week in October 2018: spectacular location, amazing view with the possibility to swim in the clean sea. The attentive and cooperating ladies an gentlemen from the concierge desk helped us last-minute to find the very friendliy and qualified guide Ben who was even allowed to drive one of the hotel's vans. Special thanks particularly to Milena from guest relation, who helped me find several precious objects I forgot in our room and send them back to me.
wrote on 16 June 2018 on 1:43 am: Had an amazing stay, fantastic location, beautiful rooms! Thank you to Eileen in the breakfast bar for her great service, even helping my dad to pick up some of his forgotten Maltese language. Loved it!
wrote on 6 June 2018 on 8:36 pm: Today 6th June
I had a lovely experience from the Excelsior Hotel
I had one of their cars take me to Old Valletta
Not only did he take me to the door in a narrow dead-end street, he helped me ring for the access code as it was a coded entry
What a great service
wrote on 19 April 2018 on 12:12 am: Thank you for a wonderful stay. You thought of everything for our comfort and enjoyment, All staff were excellent, especially Eileen in breakfast room, friendly and informative, much appreciated. So good, why go anywhere else in Valletta. Thank you.
wrote on 16 April 2018 on 7:44 pm: Just returned from a fantastic 3 night stay to celebrate my mum's 70th birthday. Rooms and food were excellent but the attention from the staff was amazing. They went above and beyond and made the celebration extra special. Look forward to returning again in the future.
wrote on 12 March 2018 on 5:55 pm: After reading all the great reviews we are looking forward even more to our stay on the 29th march for our 40th wedding anniversary, our friends have stayed here before and highly recommend it as well. Joyce and Allan Price
wrote on 9 October 2017 on 3:48 pm: I was in the RCDS party on Saturday 7th. The dinner we had was SUPERB. Absolutely delicious, fresh, attractive food!
wrote on 24 September 2017 on 2:53 am: This was our first stay in the hotel. And malta. Glad we picked this hotel. Super breakfast. Brilliant gym and indoor pool , the the chaps on the taxi transfer side. Were brilliant the service is friendly and very professional , the room cleaners do a superb job. And are very help full. If we go back to malta well be staying at this hotel.
wrote on 23 September 2017 on 8:03 pm: We stayed in this hotel for 2 nights for our 10 year wedding anniversary. Although we had booked a land view room when we got there, the hotel staff surprised us with an upgrade to a sea view suite. We also found chocolates and a bottle of Maltese sparkling wine in the room. But the most wonderful surprise was a wish card signed by various hotel personnel which we enjoyed very much.
We also loved the pool and the possibility to swim in the sea.
We had a very pleasant stay and we want to thank Grand Hotel Excelsior for that.
We would definitely return.
