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Welcome to the
Grand Hotel Excelsior

In order to be able to access and use the Hotel’s Website, you must expressly agree to the practices set out below. If you do not agree, you must exit the Site immediately.

Every time you visit a page on a website your computer automatically sends a message to the site in order to retrieve the content. With the message your computer will also send your IP address in order to inform the site the destination where the content needs to be sent. The IP Address contains information regarding the location of your computer on the internet (your country of origin) and the name of your internet service provider (“ISP”). Our web-server automatically logs all these messages.

Cumulatively all the IP addresses of the website viewers will give us statistics amongst others on the geographic location of visitors to the Site; the date and time they accessed the site; how long they stay on the Site; the most viewed pages, the domain name from which they accessed the site and other statistical data.

Our website also uses cookies to monitor website usage and analyse trends.  Most browsers are initially set to accept cookies, but you can set your browser to alert you every time a cookie is offered, letting you decide whether or not to accept it. A cookie enables the website to remember users that have already visited. Without a cookie, every time you open a new web page, the server where that page is stored will treat you like a completely new visitor. Cookies allow us to remember your custom preferences such as your language preference and allow you to complete tasks without having to re-enter your information when browsing. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

This information will help us analyse aggregately the users’ trends and activities online and troubleshoot any server problems and errors in order to improve the viewers’ online experience. To improve the quality and overall user experience of the Website, we are using Google Features, including: Analytics.

You can download a tool that allows you to opt out of Google Analytics. The tool is available for download at

We also use files from other domains that act as a Content Delivery Network and create cookies, which mainly include: (javascript files) (javascript files) (youtube related)

Please note that third parties (including advertising networks and providers of external services) may also use cookies, over which we have no control. These cookies are likely to be analytical and performance cookies or targeting cookies.

Our website includes links to social media applications such as Facebook, Twitter, Instagram, LinkedIn, YouTube, Pinterest and Flickr. These applications may collect your IP address, which pages you are visiting on the Site, and may set a cookie to enable this feature to function properly. Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.

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